CMR & Logistics Officer at the British Council

Posted by: Opportunities Staff || Categories: Jobs

Welcome To Another Exciting Job Opportunity for CMR & Logistics Officer at the British Council.

Description

The British Council is the UK’s international organization for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust.
 
We work with over 100 countries across the world in the fields of arts and culture, the English language, education, and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by the Royal Charter and a UK public body.

We are recruiting to fill the position below:

• Job Title: CMR and Logistics Officer
• Location: Port Harcourt, Rivers
• Pay band: 4
• Department: English and Exams
• Contract type: Indefinite 
• Application Deadline: 11th September 2022 Nigeria Time.

Role Purpose

• The post holder will support the safe handling in accordance with compliance standards, of confidential materials during the multiple exchanges in the country/location.
• This includes movement and activities related to the primary storage area known as the Confidential Materials Room (CMR).

Main Accountabilities

The appointed candidate will have the following accountabilities, responsibilities, and main duties:

• Supports the functions of confidential materials handling and the Confidential Materials Room (CMR) to ensure British Council standards are met in setup and day-to-day operations.
• Undertakes sorting and packing exam materials for designated test venues. Ensures exam materials are received at Test Centre and stored securely
• Supports tasks to reconcile exam materials and papers received as per plan, report, and escalate any discrepancies.
• Receives and responds to inquiries from/to customers and maybe a specific point of reference on queries relating to an area of nominated expertise or responsibility.  Identifies where more complex issues require resolution by others and refer them accordingly
• Proactively works with the Operations Manager to deliver satisfactory and timely resolution of customer (internal or external) complaints, coordinating input from other team members as required.  Ensures the customer is kept informed throughout the process.
• Leads in providing support related to compliance or investigations on Test Day and related issues.
• Follows agreed corporate risk management processes and procedures when delivering services (e.g. child protection, security policies, financial protocols, anti-fraud measures) to protect the interests of the BRITISH COUNCIL and its customers at all times.
• Uses standard procedures and templates, regularly records, analyses, and reports on operational activity such as venue staff performance to support senior managers in making timely and effective business decisions that respond to operational needs.
• Plans and prioritizes own work activities, which span across a range of different work streams, responding to changing and at times competing requirements to ensure effective delivery of responsibilities over a weekly/monthly time horizon.
• As with any business that experiences peaks and troughs of activity, there is likely to be a need to work outside office hours from time to time.

Role-Specific Knowledge and Experience

The successful candidate will need to possess the following requirements:

• University Degree in any subject or relevant qualification
• Experience in identifying and minimizing risk
• Experience in a compliance environment
• Experience working in a high volume, the busy operational environment, delivering standard
• Track record of working in a tightly controlled process-driven environment

Desirable:

• Experience in supporting on delivery of computer-based exams

Essential Requirements:

• The role holders must have existing rights to live and work in the country in which the role is based.
• Alternative locations the role could be based: Port Harcourt, Nigeria

Additional Information:

• Candidates are expected to have the right to live and work in Nigeria
• Workings days for this role from Tuesday to Saturday
• A police check is required due to confidential materials
• A connected and trusted UK in a more connected and trusted world.

Remuneration

NGN 6,154,368.00 per annum.

Method of Application

Interested and qualified candidates should Apply below.

APPLY HERE