OpportunitiesBlog




Recruitment for Contact Centre Officer – Hausa / Yoruba at Stanbic IBTC Bank

Posted by: || Categories: Jobs


Application Closing Date
Not Specified.

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Contact Centre Officer – Hausa / Yoruba

Job ID: 60940
Location: Lagos Island, Lagos
Job Sector: Financial Services
Work Arrangement: Fully Office Based

Job Purpose

Key Responsibilities / Accountabilities
Contact clients and provide pension  service information via outgoing calls:

Provide prompt resolution of requests on Remedy Helpdesk:

Process all Transactional Notification Service (TNS) for clients:

Document all call information on NAV Notes Management:

Providing reports on telephone interactions with clients:

Displaying Professionalism/Product knowledge when interacting clients:

Minimum Qualification and Experience

How to Apply
Interested and qualified candidates should:
Click here to apply online



CLICK HERE TO COMMENT ON THIS POST

WE ARE ON SOCIAL MEDIA

Facebook

Leave a comment

Enter Your Name (Optional)

Enter Comment Below



Copyright © 2022 OpportunitiesBlog.com All Rights Reserved