Recruitment for Installation Technician / Service Delivery Coordinator (ISP) at Willers Solutions Limited

Application Closing Date
30th November, 2021.

Willers Solutions Limited – Our client, a reputable Internet Solutions Provider, is recruiting to fill the position below:

Job Title: Installation Technician / Service Delivery Coordinator (ISP)

Location: Lagos

Responsibilities

  • Update, Monitor and Input Presales tracker sheet for all Installation, survey, Trial/POC and activation requests.
  • Daily & Monthly report on presales tracker sheet.
  • Process account activations for newly installed links for both new and existing clients
  • Liaise with all stakeholders and ensure contracts are signed, submitted & documented for all client
  • Weekly handover reporting of newly installed accounts for Cooperate account, partners, resellers and dealers to Account Management.
  • Weekly reporting of new accounts that were recently activated to the accounting department.
  • Ensuring the sales team are regularly updated with reports on the status of their Survey / Installation
  • To handle and process a service request from salesperson/reseller and communicate relevant information to the salesperson/reseller
  • Maintain a good filing system for all signed contracts
  • All other duties as assigned by the Supervisor

Requirements

  • Minimum of BSc / HND in a related field
  • Minimum of 5 years experience as a service delivery coordinator in an internet solution provider (ISP) firm
  • Excellent knowledge & hands-on use of Microsoft Excel
  • Well organized & pays attention to detail
  • Excellent verbal & written communication skills
  • Ability to analyze & interpret data
  • Basic Knowledge of wired & wireless technology, LAN, WLAN infrastructure.

How to Apply
Interested and qualified candidates should send their CV to: peace.nwachukwu@willerssolutions.com using the Job Title as the subject of the mail.

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