Recruitment for IT Support Officer at Willers Solutions Limited
Posted by: Frank Cis || Categories: Jobs
Application Closing Date
30th November, 2021
Willers Solutions Limited is a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy engaging highly trained and sector-experienced Consultants. Willers Solutions Limited is an indigenous firm with cutting edge value proposition geared towards value maximisation.
We are recruiting to fill the position below:
Job Title: IT Support Officer
Location:Â Iganmu, Lagos
Job Description
- We are looking for technically skilled candidates with excellent interpersonal skills for the technical support position.
- Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.
Responsibilities
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Replacing or repairing the necessary parts.
- Supporting the roll-out of new applications.
- Testing and evaluating new technologies.
- Conducting electrical safety checks on equipment.
Requirements
- Degree in Computer Science or Information Technology.
- Must have at least 5 years work experience.
- Certification in Microsoft, Linux, or Cisco is advantageous.
- Prior experience in tech support, desktop support, or a similar role.
- Proficiency in Windows / Linux / Mac OS.
- Experience with remote desktop applications and help desk software.
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
- Good written and verbal communication.
Annual Salary
N1,800,000 / Year.