Recruitment for Service Engineer at Ascentech Services Limited

Application Closing Date
31st January, 2022.

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

We are recruiting to fill the position below:

Job Title: Service Engineer

Location: Lagos
Employment Type: Full-time
Industries/Sector: Machinery, Equipment and Supplies

Responsibilities

  • Basic troubleshooting, installation, maintenance and repair on Printers, copiers and machinery equipment.
  • Completing Preventative Maintenance and field modifications.
  • Ordering and managing repair parts cycle times.
  • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
  • Maintaining daily communications with customers to ensure resolution and proper follow-up.
  • Maintaining tools and test equipment and ensuring they are properly calibrated.
  • Utilizing the escalation process to resolve customer service delivery issues.
  • Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales.
  • Adhering to regulatory requirements.

Requirements

  • Bachelor’s Degree in Electrical Engineering / Electrical Engineering Technology or any other related field.
  • 1 – 2 years work experience.
  • Experience in printing industryis preferred.
  • Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
  • Experience troubleshooting and responding to customer concerns.
  • Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.

Method of Application
Interested and qualified candidates should send their CV to: cv@ascentech.com.ng using the Job Title as the subject of the email.

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