Recruitment for Shopper’s Assistant at SME Growth Hub

Application Closing Date
12th November, 2021.

SME Growth Hub – Our client, a retail establishment, is recruiting to fill the position below:

Job Title: Shopper’s Asisstant

Location: Lekki, Lagos
Employment Type: Full-time
Slot: 20

Job Description

  • The Shopper’s Assistant will process purchase orders, prepare deliveries, assist with customer queries and offer advice & guidance on products.
  • To be successful in this role, you should demonstrate excellent communication skills and strive to exceed customer expectations.
  • You should also be resourceful, energetic, and pay attention to detail.
  • Outstanding Shoppers Assistants add value to the buying experience and are able to resolve any issues to the customer’s satisfaction.

Key Responsibilities

  • Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service
  • Supporting customers with placing orders and making payments via the phone, online, or in-person
  • Responding promptly and effectively to customers’ complaints and requests
  • Advising customers on suitable substitutes for dated, discontinued, or unavailable products
  • Reporting customer issues, supply shortages, and inferior products to Management immediately.

Qualifications & Experience

  • Minimum of Secondary School Leaving Certificate
  • Previous retail experience would be advantageous
  • Basic PC knowledge to take and process orders is an absolute must
  • Strong written and verbal communication skills
  • Basic math and computer skills
  • Ability to lift and carry items, tolerate noise, stand, walk, and sit for extended periods
  • Ability to work independently and as part of a team
  • Willingness to work irregular hours, including nights, weekends, and during busy shopping periods.

Salary
N70,000 – N80,000 Monthly.

How to Apply
Interested and qualified candidates should send their CV to: aderetidebby21@gmail.com using the Job Title as the subject of the mail.

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